Right of Withdrawal
Right of withdrawal
You have the right to withdraw from the contract within 14 days without giving any reason, in writing (e.g., letter, fax, email) or - if the item is handed over to you before the deadline - by returning the item. The withdrawal period begins upon receipt of this information in written form, but not before the goods have been received by the recipient [in the case of recurring deliveries of similar goods, not before the receipt of the first partial delivery], and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in connection with § 1 paragraphs 1 and 2 EGBGB as well as our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.The withdrawal should be addressed to:
Wyvern Crafts UG (limited liability) & Co. KG
Odenthaler Str. 339
51069 Cologne
Email: info@wyvern.de
Fax: 0221/67117848
Consequences of Withdrawal
In the event of an effective withdrawal, the mutually received performances are to be returned, and any benefits derived (e.g., interest) are to be surrendered. If you cannot return or surrender the received performance as well as benefits (e.g., benefits of use) or can only return them in a deteriorated condition, you must provide us with value compensation to that extent. For the deterioration of the item and for derived benefits, you must only provide value compensation to the extent that the benefits or the deterioration can be attributed to handling the item beyond testing its properties and functionality. "Testing its properties and functionality" refers to the testing and trying out of the respective item as is possible and common in a retail store. Items that can be shipped by parcel are to be returned at our risk. You shall bear the regular costs of the return if the delivered item corresponds to the ordered one and if the price of the item to be returned does not exceed a certain value or if you have not provided the consideration or a contractually agreed partial payment at the time of the withdrawal. Otherwise, the return is free of charge for you. Non-parcel-shippable items will be picked up at your location. Obligations to reimburse payments must be fulfilled within 14 days. The period begins for you with the dispatch of your withdrawal declaration or the item, and for us with its receipt.End of the Withdrawal
You can find the Right of Withdrawal of Wyvern Crafts UG (limited liability) & Co. KG here as a PDF.